TCH Annual Conference

Carol Juel

As the Chief Information Officer of Synchrony, Carol drives our overall Information Technology strategy and vision, with a continuous focus on payments innovation. As CIO, Carol leads growth for our company, our clients and customers by delivering innovative solutions, driving the company’s digital transformation, and developing strong technology partnerships.

Prior to Synchrony, Carol served as CIO of GE Capital Retail Finance. In her ten years with GE, Carol held a variety of senior leadership roles, focused on IT Governance, Security, Business Development, Digital and Marketing. Before joining GE, Carol spent nearly a decade in technology consulting at Accenture. She focused on the financial services sector, delivering strategic and complex technology initiatives to drive growth and operational excellence for clients.

Carol is committed to diversity in the workplace and mentoring women in technology, serving as the executive sponsor of Synchrony’s Women’s Network and our Summer Immersion Program for Girls Who Code. She chairs the Technology Working Group and co-chairs the Innovation Steering Committee at Synchrony. Named one of the most Influential Women in Payments in 2016, Carol is passionate about driving a culture of innovation at Synchrony.

Throughout her more than 20 years in Information Technology, Carol has leveraged her deep technology and financial services background to develop creative technology solutions to meet the needs of customers and clients.